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Distinction vs. Differentiation: It’s Time to Stop Asking for the Impossible

(This article previously appeared on LinkedIn.)

Last weekend, the American Quilter’s Society displayed hundreds of hand-made quilts at the Lancaster County Convention Center. The show was visually overwhelming, featuring craftsmen (actually, mostly craftswomen) from around the U.S. and abroad.

Each of these artists could rightfully claim their works were one-of-a-kind – yet, that distinction alone carries no financial value. All handmade items are unique. It is the level of craftsmanship that differentiates one quilt from another, and the details of that craftsmanship can raise the value of a quilt by thousands of dollars.

Though the words “hand-made” and “one-of-a-kind” will be spoken innumerable times at such an event, they do not constitute a Unique Selling Proposition (USP). Read more