The Role of Culture in Brand
If we have a mantra at MarketPoint, it’s this: In order for a brand to succeed, it has to be authentic, transaction-worthy and sustainable. By “authentic,” we mean the brand must be consistent with the values, the purpose, and actions of the organization. “Transaction-worthy,” of course, implies that the brand must offer genuine value in context of the market’s needs and desires. And “sustainability” requires that the organization is committed to delivering on the brand promise at every touch-point in the customer experience.
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